Slikr | CUTTHROAT Journal
SLIKR is an Australian app working carefully with native Barbershops to create the most recent in ‘on demand’ know-how.
With 72% of males trying to find a service on the identical day, barbers typically have lengthy wait instances.
Shella Thornton is an award-winning Barber and proprietor of Clippy T’s, a sequence of three barbershops in Brisbane, who’ve all carried out SLIKR to enhance buyer expertise. “We’ve got had an ideal response with how a lot free time shoppers have as an alternative of ready within the store” mentioned Ms Thornton.
The SLIKR app is designed for walk-in barbers and might cut back store wait instances by a mean of 60% by smoothing the arrival of shoppers. Smoothing helps cut back walk-outs and
walk-past shoppers, making the store more practical and growing shopper satisfaction. Nevertheless, founder & CEO Duane Thompson is adamant it’s “not simply one other reserving app”. The Kiosk automates shopper check-in, so the store doesn’t want extra workers, then makes use of SMS and Cellular apps to permit shoppers to trace their place within the queue in actual time.
Many barbershops make use of minimal know-how, with a majority of walk-in companies having no shopper particulars or administration, solely 25% utilizing level of sale software program and restricted web sites. SLIKR got down to assist tackle all these factors for house owners. The Kiosk prompts shoppers for contact particulars, after 3 – four visits over 70% of shoppers are leaving contact info, permitting every store to construct up a profile and call knowledge for his or her shoppers. SLIKR automates gathering suggestions, reminders and notifications for shoppers.
An internet presence is crucial and by connecting together with your social media, shoppers have extra purpose to go to and interact together with your web page. Should you shouldn’t have an internet site, your distinctive SLIKR net hyperlink can join by way of google to safe shoppers looking out your native space and checking into your store.
SLIKR’s most up-to-date launch even combines bookings and a mini-POS Checkout perform. The flexibility to mix bookings has come from retailers the place the next proportion of shoppers needed to queue forward, or a specific barber was highly regarded. It’s a pure development for some house owners and permits the system to adapt to the store or shopper calls for.
“Prospects have tailored properly and love the truth that they will see if their Barber is working plus there isn’t a embarrassing second asking for his or her favorite,” mentioned Ms Thornton.
A free PAYG mannequin for house owners is one other key characteristic to SLIKR with a versatile usage-based pricing mannequin. In lots of retailers an app is seen as a value overhead that advantages the shopper, not the store proprietor. Mr Thompson says “SLIKR works carefully with the barber business, we’re ready to share the danger and profit, we solely succeed in the event you succeed”. SLIKR has the choice to go on a small reserving charge solely to shoppers who select to “Queue Forward” by way of the app. The Queue is clearly displayed on the Kiosk, so all shoppers know their place and there are not any arguments over who’s subsequent or confusion over who’s ready for what barber.
SLIKR is now in retailers throughout Brisbane, Sydney, Melbourne, Perth, New Zealand and London. Should you thought you knew concerning the newest in barber programs, assume once more and e-book a ‘no obligation’ demo as we speak.
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